At Safia Lift, we are committed to protecting your privacy and ensuring a secure experience while using our errand services. This privacy policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following types of information when you use our services:
- Full name
- Contact details (phone number, email address, home/work address)
- Details related to errand requests
- Payment or delivery instructions (if applicable)
We only collect the minimum amount of personal information necessary to fulfill your service requests effectively.
2. How We Use Your Information
We use your information to:
- Provide and manage our errand services
- Communicate with you regarding service requests
- Send confirmations, updates, and feedback forms
- Improve our service offerings and customer experience
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
3. Data Security
Your personal information is stored securely, and we take appropriate technical and organizational measures to protect it against unauthorized access, disclosure, or misuse.
4. Sharing of Information
We may share your information only with trusted service partners or contractors solely for the purpose of completing requested errands. These third parties are bound by confidentiality obligations.
5. Your Rights & Opt-Out Instructions
You have the right to:
- Request access to your personal data
- Correct or update your information
- Request deletion of your data
- Opt out of promotional emails or service updates at any time
To opt out, please send an email with your request to:
📧 [email protected]
We will process your request within 5–7 business days.
6. Changes to This Policy
Safia Lift may update this Privacy Policy from time to time.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is used, please contact us at:
📧 [email protected]